An app for online consultations
An AI video consultant, reliable health information and quick search for the right medical facility.
Give people answers and help without queues or calls
Create an app where people can get an anonymous consultation, find reliable health information and the nearest place that can help.
- Consultation with an AI video consultant
- Nearby organizations and services
- Information and advice
- List of services received
- Surveys on quality of care
- Anonymity and an easy start
From request flows to a working prototype
Four services on the home screen
A virtual assistant greets you on the first screen
The assistant explains how she can help, and all services sit as tiles below — information, organizations, services received and surveys.
- One main action: “Start”
- Services as tiles
- Clear without instructions
An AI consultant people want to trust
People ask by voice or text, and the virtual consultant answers on video — like a social worker would. We worked out how to show that AI is answering and “thinking”, how to control the conversation and how to switch to a human specialist.
- Voice and text questions
- A “thinking…” status instead of silence
- Subtitles and sound controls
Nearest facilities as a list or on a map
Organizations are sorted by distance and show a rating and address. You can change location and switch between list and map with one tap.
- List and map
- Rating and distance
- Change location
Feedback after receiving help
Short surveys show progress and how much is left, helping the organization improve its services.
- Progress indicator
- Finish at any time
- Next survey with one tap