An app for prevention outreach
Outreach workers run client sessions, confirm them with a QR code and track sessions and supplies.
Mobile appPublic healthRecord-keeping
CHALLENGE
Replace paper session records with a single app
Give outreach workers a tool where a client session is created, verified and documented in a few taps, with reports generated automatically.
- Creating a client session
- QR-code verification
- Session history and status
- Session quality rating
- Supply stock tracking
- Works in the field
WHAT WE DID
From an outreach worker’s field day to the app
01ResearchHow outreach workers run and record sessions
02FlowsCreating, verifying and documenting a session
03PrototypeTesting flows on real cases
04UI designHigh-contrast UI for outdoor use
SOLUTION
A session from start to report — on the phone
01 · Home
Recent sessions and quick actions
Outreach workers see recent sessions with quality ratings, and the “Scan QR” and “My QR” buttons are always at hand.
- Recent sessions
- Session quality rating
- Quick access to QR
02 · Sessions
All sessions by day and status
New, completed and documented sessions are color-coded. A new session starts with one button.
- Session statuses
- Swipe to delete
- “Start session” button
03 · Verification
A QR code confirms the session
The client shows a QR code to the outreach worker — and the session is confirmed. The code refreshes automatically, so it can’t be reused.
- Identification without documents
- Auto-refreshing code
- Protection against reuse
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